Privacy Policy
Information Collection and Use
Thelaptoprepairshop.com is the sole owner of information collected on this site. We
will not sell, share, or rent this information to any outside parties, except
as outlined in this policy. We collect information from our customers to
process orders and better serve you with pertinent information, such as order
confirmations and order status updates. Information collected includes your
name, shipping address, billing address, telephone numbers, e-mail address, and
payment information such as your credit card number. We also require you to
submit a username and password of your choice for your future access to your
account information. To safeguard that your user name and password remain
confidential, DO NOT share this information with anyone. If you elect to
receive our newsletter or special promotions, your contact information will be
used for the delivery of these items.
Registration
In order to process your orders placed
on this website, you must first complete the registration form. During
registration, you will be required to provide your contact information, which
includes your name, e-mail address, telephone number and street address. This
information is used to provide you with important Thelaptoprepairshop.com
services such as automated order status updates via e-mail.
Order
Most of the information collected in
the registration process will be used to process orders. During the order
process, you will have to provide financial information such as your credit
card number, expiration date, money order, wire transfer or check information.
This information is used for billing purposes and to fulfill your order. If we
have trouble processing an order, we will use this contact information to get
in touch with you. To properly process your credit card information, we must
share your personal and financial information with the merchant bank for
authorization and approval. This process is protected by an enhanced security
system. See the Security section below for more details on security measures
and procedures. We do not share your personal and financial information with
any third parties, except those specified in the Sharing section of this
policy.
Cookies
We customize certain Web page content
based upon your browser type and other information provided by our cookie. If
you choose to reject the cookie, you can still browse our store but will be
unable to use the shopping cart to buy merchandise. The Thelaptoprepairshop.com
shopping cart cannot function without cookies enabled so that the necessary
information to process your order is retained. If you disable cookies, Thelaptoprepairshop.com
will be unable to accept your online order. We will not share any personally
identifiable information provided by this cookie with any third party. We will,
however, link data stored in cookies to the personally identifiable information
you submitted while on our site. This allows us to personalize your shopping
experience and discern user preferences to evoke subconscious feelings of
familiarity and assurance.
- Some of our
business partners (e.g., advertisers) use cookies on our site. We have no
access to or control over these cookies.
- This privacy
statement covers the use of cookies by Thelaptoprepairshop.com
only and does not cover the use of cookies by any advertisers.
Log Files
We use IP addresses to analyze trends,
administer the site, track user movement, and gather broad demographic
information for aggregate use. We do not link IP addresses to personally
identifiable information, and we do not distribute or share IP information with
any third parties.
Testimonials
The testimonials section of the Thelaptoprepairshop.com
website is for the purpose of sharing positive experiences. The testimonials
section is moderated to ensure accurate and positive testimonials. Published
testimonials are genuine and are not edited or altered by Thelaptoprepairshop.com. Thelaptoprepairshop.com reserves the right to post or remove any testimonial at
its discretion.
By posting your comment(s) or
testimonial(s) ("Testimonial") on our website, you give us permission
to reprint or use the Testimonial in connection with our business. You also are
agreeing to the following: (1) The reprint or use of the Testimonial will be at
our discretion and without compensation; (2) We may use the Testimonial with or
without any pseudo (pen) name credit; (3) Our right to use the Testimonial is
perpetual and may be assigned by us; (4) We may use the Testimonial locally,
nationally or globally and such use may be made in any media, information or
communication platform (including Internet advertising) currently in use or
later developed; and (5) You and not someone else composed and posted the
Testimonial.
Other than your pseudo (pen) name,
which we may or may not use, your personal contact information will not be
disclosed in connection with our reprint or use of your Testimonial.
Children
Thelaptoprepairshop.com does not sell
products for purchase by children. Youth-oriented products are sold for
purchase by adults only. If you are under the age of 18, you may only use Thelaptoprepairshop.com
in the presence of a consenting parent or guardian. We will not knowingly or
intentionally collect personal information via the Internet from children under
the age of 13. Thelaptoprepairshop.com is committed to protecting the welfare
and privacy of children.
Links
This website contains links to other
sites. Please be aware that Thelaptoprepairshop.com is not responsible for the
privacy practices of such other sites. We encourage our users to be aware when
they leave our site and to read the privacy statements of each and every
website that collects personally identifiable information. This privacy
statement applies only to information collected by this website.
Security
Thelaptoprepairshop.com takes
precautions to protect its customers' information. When you submit sensitive
information via the website, your information is protected both online and
offline.
When our registration/order form asks
you to enter sensitive information (such as your credit card number), that
information is encrypted and is protected with the best encryption software
currently available in the industry - SSL. Thelaptoprepairshop.com uses the
most advanced form of SSL and is a shared certificate from Network Solutions.
To learn more about SSL, follow this link www.networksolutions.com. Thelaptoprepairshop.com servers,
including web servers and database servers, are housed and maintained in secure
locations by Network Solutions.. Access to the database is strictly monitored
and protected from outside access.
All backups are stored and locked in a high-level security room. Only
personnel with proper security clearance have access to these restricted
areas. All employees are kept
up-to-date on our security and privacy practices. Every quarter, in addition to
any time a new policy is added, Thelaptoprepairshop.com employees are notified
and/or reminded about the importance we of privacy and what they can do to
ensure that customers' information remains protected at all times.
If you have any questions or concerns
about Thelaptoprepairshop.com security practices, you can send us an email at service@Thelaptoprepairshop.com.
Special Offers
Our special offers are sent only to
customers who grant Thelaptoprepairshop.com permission to send them such
information.
To honor the privacy of our users, we
offer the option to not receive these types of communications. At the time of
your order, you may opt to not receive special offers and news by clicking the
appropriate field. Furthermore, all special offers are sent via e-mail and
include an opt-out link if you no longer wish to receive special offers and
news. Customers might still receive intermittent updates on products, services,
specials or Thelaptoprepairshop.com news. Please reference the Choice/Opt-out
section below for further details on how to be removed from our mailing list
should you choose to be removed.
Correction/Updating/Reviewing Personal Information
Customers may change or review their
stored account information such as street address or e-mail address through our
website by logging into your account. You must have your username and password
in order to access your account. In the event you forget both your username and
password, please contact our customer service department for assistance.
Choice/Opt-out
For customers who wish to opt-out and
stop receiving Thelaptoprepairshop.com special offers and related news, Thelaptoprepairshop.com
provides several ways to do so. Users who no longer wish to receive our
newsletter or promotional materials may opt-out of receiving these
communications by un-checking the "permission to send" field when
processing their orders. They may also send e-mails to webmaster@Thelaptoprepairshop.com with a
request to be removed. Finally, they may use the link provided in all Thelaptoprepairshop.com
communications to automatically unsubscribe.
Notification of Changes
If we decide to change our Privacy
Policy, we will post those changes to this privacy statement, the homepage, and
other places we deem appropriate so that you are aware of what information we
collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please
review it frequently. If we make material changes to this policy, we will
notify you here, by email, or by means of a notice on our homepage.
If you have opted out of receiving
communications from Thelaptoprepairshop.com, you will still be able to view
news of policy changes at Thelaptoprepairshop.com.
Otherwise, you may e-mail us at webmaster@Thelaptoprepairshop.com
or call us toll free at (315)-632-4515 to ask our customer service department
about changes and updates.
Last Update
The Privacy Policy contained herein
became officially effective January 1st, 2011.
Company Address
The Laptop Repair Shop
117 Highbridge St. Ste. L-5
Fayetteville,
NY 13066
315-632-4515